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Home » Articles » Removal Instructions for Adwares & Spywares » CommonName
Removal Instructions for CommonName

About CommonName

Also known as: CNBabeIEBabeIE, BabeIE2.

An IE toolbar allowing you to enter keywords or a company name to go to CommonName customers' web sites. Newer versions have added search and Gator-like form-filling functions. Originally a normal service, the software has become bundled adware. CommonName includes a re-installer (winnet.exe) that may defeat your removal efforts.

Variants: 

  • CommonName.Toolbar: installs an IE toolbar with a keyword lookup box.
  • CommonName.Agent: takes over searches entered into the standard IE address bar (by means of an IE Browser Helper Object), and pops up ads occasionally.
  • CommonName.Mib: version 3.6.0.0 onwards also includes a WinSock2 Layered Service Provider, CNMib.dll.
  • CommonName.Zenet: version 3.6.2.0 onwards also has its BHO re-register itself periodically, to make it hard to remove manually.
  • CommonName.Winnet: version 4.0.0.0 onwards also has a separate updating process, which re-registers itself constantly, to make it even harder to remove manually.
  • CommonName.Comwiz: later 4.x versions use two restarting processes instead of one. If one process is killed the other one starts it back up again. However the LSP seems no longer to be in use.
  • CommonName.Cnbabe
  • CommonName.Winnet

Removal Instructions
Automatic Removal:

CommonName can be detected and removed Automatically by Spyware Doctor, also SpyEraser.

Manual Removal:
Caution: imperfect removal can result in loss of Internet connection for variants using cnmib.dll. Each successive variant of CommonName gets harder to remove manually. Do not try to uninstall CommonName/Mib, CommonName/Zenet, or CommonName/Winnet by just deleting the files. They include a Winsock2 layered service provider module (LSP); if you manage to delete this you will lose network connectivity.

Removal with Unins.exe Version 4.2.0.0 (right click on winnet.exe to see what version you have) comes with CommonName\Toolbar\unins.exe Running it will take you to a web page where, after completing a form, you may retrieve an uninstaller named uninstbb.exe. You will then have 35 or more files and registry entries that must be removed by some other means.

CommonName/Winnet

Do not try to uninstall by just deleting the files. It includes a Winsock2 Layered Service Provider module (LSP). If you delete this, you will lose network connectivity.

You must first kill the 'winnet.exe' process (otherwise, it will keep setting itself up to run automatically). Press Ctrl-Alt-Delete and open the Task Manager. If you are using Windows NT/2000/XP, choose the 'Processes' tab to list all programs. Choose 'winnet.exe' and end the process.

CommonName/Zenet

Do not try to uninstall by just deleting the files. It includes a Winsock2 Layered Service Provider module (LSP). If you delete this, you will lose network connectivity.

Open the registry (Start->Run->regedit). Open the key 'HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}', right click the 'InProcServer32' subkey and choose 'Delete'. (This neuters the CommonName BHO but doesn't completely remove it, so it won't notice the change and re-register itself.)

Now go to the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run. There will be a value here titled 'Zenet' (or 'Winnet', for that variant). Delete it and reboot the machine immediately.

CommonName/Mib

Do not try to uninstall by just deleting the files. It includes a Winsock2 Layered Service Provider module (LSP). If you delete this, you will lose network connectivity.

The CNMib.dll module must now be removed from the Winsock2 LSP chain. CounterExploitation's tool LSPFix can do this for you. Download it, run it and tell it to 'Remove' CNMib.dll, and 'Keep' everything else.

You can also do it by hand if you are brave. Open the registry (Start->Run->regedit) and open the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\ Parameters\Protocol_Catalog9\Catalog_Entries. There will be a list of numeric subkeys; open each one and double-click its 'PackedCatalogItem' value. You should be able to see a filename at the top of the right-hand column in the 'Edit Binary Value' window. If it is 'C:\Program Files\CommonName\Toolbar\cnmib.dll' or similar, delete the entire '00000somenumber' key. The path must point exactly at the cnmib.dll file! Do not delete the key just because you see a cnmib hanging on the end - for example '%SystemRoot%\system32\mswsock.dll.r\cnmib.dll' actually points to mswsock, not cnmib.

Then rename the numeric subkeys so that they count up each number from 000000000001, filling in any gaps you left by deleting old ones. Finally, go back up to 'Protocol_Catalog9' and change the 'Num_Catalog_Entries' value to reflect the new number of subkeys you have. Set the base to decimal in the 'Edit DWORD value' window and enter the highest number subkey that is left after renaming.

If your manual removal went wrong in any way you will have lost your networking ability. Sorry! LSPFix may still be able to rescue you in this situation, but otherwise you are looking at a reinstall of Windows or at least its networking components.

CommonName/Agent

Open the registry (Start->Run->regedit) and delete the following keys and values:

HKEY_LOCAL_MACHINE\Software\CommonName
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Add A Page Note
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Bookmark This Page
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Email This Link
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Search using CommonName
HKEY_CLASSES_ROOT\BabeIE.AgentIE
HKEY_CLASSES_ROOT\BabeIE.AgentIE.1
HKEY_CLASSES_ROOT\BabeIE.Handler
HKEY_CLASSES_ROOT\BabeIE.Handler.1
HKEY_CLASSES_ROOT\BabeIE.Helper
HKEY_CLASSES_ROOT\BabeIE.Helper.1
HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}
HKEY_CLASSES_ROOT\CLSID\{6656b666-992f-4d74-8588-8ca69e97d90c}
HKEY_CLASSES_ROOT\CLSID\{9346A6BB-1ED0-4174-AFB4-13CD4EC0AA40}
HKEY_CLASSES_ROOT\TypeLib\{D879D743-E2CC-4161-8034-2234203681C9}
HKEY_CLASSES_ROOT\TypeLib\{DD0032DF-CEEF-4E0A-8B75-E4D8861E11E5}
HKEY_CLASSES_ROOT\Protocols\Handler\cn
Reboot and you should be able to delete the entire CommonName folder in Program Files. Finally, you can use Internet Options->Programs->Reset Web Settings to restore the normal search options.

If you are removing CommonName/Winnet, CommonName/Zenet, CommonName/Mib, or CommonName/Agent, proceed to Cleaning Up.

CommonName/Toolbar

First, deregister CNBabe. To do this, open a DOS command prompt window (from Start->Programs->Accessories) and enter the following commands:

cd "%WinDir%\System"
regsvr32 /u "C:\Program Files\CommonName\Toolbar\CNBabe.dll"
(Change the filename above if your Program Files folder is somewhere other than 'C:\Program Files' - for example if you are using a different drive, or a non-English version of Windows.)

Reboot and you should be able to delete the CommonName folder in Program Files.

Cleaning Up. Finally you can clean up by deleting the following registry keys if found:

HKEY_CLASSES_ROOT\appid\cnform.exe
HKEY_CLASSES_ROOT\appid\winnet.exe
HKEY_CLASSES_ROOT\appid\{118a2bfa-5ac7-4d29-beb9-d68f4d2cccab}
HKEY_CLASSES_ROOT\appid\{ae6ddeb6-5683-4f5d-ad53-0f93b02a3f93}
HKEY_CLASSES_ROOT\babeie.agentie
HKEY_CLASSES_ROOT\cnbar.explorerbar
HKEY_CLASSES_ROOT\cnbar.explorerbar.1
HKEY_CLASSES_ROOT\cnform.cnbarhelper
HKEY_CLASSES_ROOT\cnform.cnbarhelper.1
HKEY_CLASSES_ROOT\cnform.history
HKEY_CLASSES_ROOT\cnform.history.1
HKEY_CLASSES_ROOT\protocols\handler\cn
HKEY_CLASSES_ROOT\software\microsoft\internet explorer\toolbar{00000000-0000-0000-0000-000000000000}
HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
\browser helper objects\{1e1b2879-88ff-11d2-8d96-d7acac95951f}
HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
\browser helper objects\{6656b666-992f-4d74-8588-8cac9e79d90c}
HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
\browser helper objects\{a6475e6b-3c2e-4b1f-82fd-8f1c0b1d8ad0}
HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\uninstall
\commonname toolbar 3.50_is1
HKEY_CLASSES_ROOT\winnet.update
HKEY_CLASSES_ROOT\winnet.update.1
HKEY_CURRENT_USER\software\
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuextadd a page note
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuextbookmark this page
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuextemail this link
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuextsearch using commonname
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\add a page note
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\bookmark this page
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\email this link
HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\search using
HKEY_LOCAL_MACHINE\babeie.helper
HKEY_LOCAL_MACHINE\babeie.helper.1
HKEY_LOCAL_MACHINE\software\classes\babeie.handler.1
HKEY_LOCAL_MACHINE\software\
HKEY_LOCAL_MACHINE\software\microsoft\code store database\distribution units\{6656b666-992f-4d74-8588-8ca69e97d90c}
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\advancedoptions\
HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar{a3e3f04c-f98c-4295-95ef-41c57425b077}
HKEY_LOCAL_MACHINE\winnet.update
......

  1. Kill these running processes with Task Manager:

    c:\progra~1\common~2\addres~1\winnet.exe
    programfilesdir+\commonname\addressbar\comwiz.exe
    programfilesdir+\commonname\addressbar\unins.exe
    programfilesdir+\commonname\addressbar\winnet.exe
    programfilesdir+\commonname\desktop\cndesk.exe
    programfilesdir+\commonname\desktop\unins000.exe
    programfilesdir+\commonname\toolbar\cnform.exe
    programfilesdir+\commonname\toolbar\comwiz.exe
    programfilesdir+\commonname\toolbar\unins.exe
    programfilesdir+\commonname\toolbar\winnet.exe
    programfilesdir+\common~2\toolbar\cnform.exe4172cnbabeie.exe
    cnbabe4.exe
    cnbabeie4.exe
    cnbar.exe
    cnoutlook.exe

  2. Go to the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run. If you find the value winnet, delete it and reboot the machine immediately. If you find the value zenet, delete it and reboot the machine immediately.
     
  3. Unregister these DLLs with Regsvr32, then reboot:

    programfilesdir+\commonname\addressbar\cnbabe.dll
    programfilesdir+\commonname\desktop\babe.dll
    programfilesdir+\commonname\desktop\resdll.dll
    programfilesdir+\commonname\toolbar\babeie.dll
    programfilesdir+\commonname\toolbar\cnbabe.dll
    programfilesdir+\commonname\toolbar\cnbarie.dll
    programfilesdir+\commonname\toolbar\cnmib.dll
    systemroot+\system32\babeie.dll
    systemroot+\system32\cnbabe.dll
    systemroot+\system32\cnbarie.dll
    systemroot+\system32\htmledit.dll
    systemroot+\system\babeie.dll
    systemroot+\system\cnbabe.dll
    systemroot+\system\cnbarie.dll
    systemroot+\system\htmledit.dllcnoutlook.dll

  4. Remove these registry items (if present) with RegEdit:

    HKEY_CLASSES_ROOT\appid\cnform.exe
    HKEY_CLASSES_ROOT\appid\winnet.exe
    HKEY_CLASSES_ROOT\appid\{118a2bfa-5ac7-4d29-beb9-d68f4d2cccab}
    HKEY_CLASSES_ROOT\appid\{ae6ddeb6-5683-4f5d-ad53-0f93b02a3f93}
    HKEY_CLASSES_ROOT\babeie.agentie
    HKEY_CLASSES_ROOT\babeie.agentie.1
    HKEY_CLASSES_ROOT\babeie.handler
    HKEY_CLASSES_ROOT\cnbar.bandsink
    HKEY_CLASSES_ROOT\cnbar.bandsink.1
    HKEY_CLASSES_ROOT\cnbar.cnbarband
    HKEY_CLASSES_ROOT\cnbar.cnbarband.1
    HKEY_CLASSES_ROOT\cnbar.explorerbar
    HKEY_CLASSES_ROOT\cnbar.explorerbar.1
    HKEY_CLASSES_ROOT\cnform.cnbarhelper
    HKEY_CLASSES_ROOT\cnform.cnbarhelper.1
    HKEY_CLASSES_ROOT\cnform.history
    HKEY_CLASSES_ROOT\cnform.history.1
    HKEY_CLASSES_ROOT\dnserr.dnserrobj
    HKEY_CLASSES_ROOT\dnserr.dnserrobj.1
    HKEY_CLASSES_ROOT\protocols\handler\cn
    HKEY_CLASSES_ROOT\software\microsoft\internet explorer\toolbar\{00000000-0000-0000-0000-000000000000}
    HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
    \browser helper objects\{00000000-0000-0000-0000-000000000000}
    HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
    \browser helper objects\{1e1b2879-88ff-11d2-8d96-d7acac95951f}
    HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
    \browser helper objects\{6656b666-992f-4d74-8588-8cac9e79d90c}
    HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\explorer
    \browser helper objects\{a6475e6b-3c2e-4b1f-82fd-8f1c0b1d8ad0}
    HKEY_CLASSES_ROOT\software\microsoft\windows\currentversion\uninstall
    \commonname toolbar 3.50_is1
    HKEY_CLASSES_ROOT\winnet.update
    HKEY_CLASSES_ROOT\winnet.update.1
    HKEY_CURRENT_USER\software\commonname
    HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\add a page note
    HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\bookmark this page
    HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\email this link
    HKEY_CURRENT_USER\software\microsoft\internet explorer\menuext\search using commonname
    HKEY_LOCAL_MACHINE\software\classes\typelib\{d879d743-e2cc-4161-8034-2234203681c9}
    HKEY_LOCAL_MACHINE\software\classes\winnet.update
    HKEY_LOCAL_MACHINE\software\classes\winnet.update.1
    HKEY_LOCAL_MACHINE\software\classes\winnet.update\clsid
    HKEY_LOCAL_MACHINE\software\classes\winnet.update\curver
    HKEY_LOCAL_MACHINE\software\commonname
    HKEY_LOCAL_MACHINE\software\microsoft\code store database\distribution units\{6656b666-992f-4d74-8588-8ca69e97d90c}
    HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\advancedoptions
    \commonname
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run
    \cndesk
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run
    \winnet
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run
    \zenet
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall
    \commonname
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall
    \commonname desktop 3.0_is1
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall
    \commonname toolbar 3.30_is1
    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall
    \commonname toolbar 3.50_is1
    HKEY_LOCAL_MACHINE\winnet.update
    HKEY_USERS\s-1-5-21-1960408961-1993962763-1343024091-1003\software
    \microsoft\internet explorer\menuext\add a page note
    HKEY_USERS\s-1-5-21-1960408961-1993962763-1343024091-1003\software
    \microsoft\internet explorer\menuext\bookmark this page
    HKEY_USERS\s-1-5-21-1960408961-1993962763-1343024091-1003\software
    \microsoft\internet explorer\menuext\email this link
    HKEY_USERS\s-1-5-21-1960408961-1993962763-1343024091-1003\software
    \microsoft\internet explorer\menuext\search using commonname
    ......

  5. Remove these files (if present) with Windows Explorer:

    c:\documents and settings\all users.windows\start menu\programs\commonname\commonname desktop 3.0.lnk
    c:\documents and settings\all users.windows\start menu\programs\commonname\commonname toolbar 3.30.lnk
    c:\documents and settings\all users.windows\start menu\programs\commonname
    \uninstall commonname toolbar 3.30.lnk
    c:\progra~1\common~2\addres~1\winnet.exe
    profilepath+\desktop\commonname desktop 3.0.lnk
    programfilesdir+\common~2\toolbar\cnform.exe
    systemroot+\system32\babeie.dll
    systemroot+\system\cnbabe.dll
    systemroot+\system\cnbarie.dll
    systemroot+\system\htmledit.dll4172cnbabeie.exe
    babe.dat
    cnbabe4.exe
    cnbabeie.rtf
    cnbabeie4.exe
    cnbar.exe
    cnbarie.dll.txt
    cnbarieasm.txt
    cnoutlook.dll
    cnoutlook.exe
    cnoutlook.mdb
    commonname privacy policy.txt
    commonname toolbar user guide - overview.txt
    commonname toolbar user guide.txt
    commonname user guide email agent.txt
    commonname website terms and conditions.txt
    commonname.mdb
    commonname.txt
    commonname.wif
    dfs.dat
    exit.dat
    mib.dat
    newsbar.htm
    system.dat
    unins000.dat
    uninstall commonname desktop 3.0.lnk
    url2.dat
    winnet.to_be_deleted
    ......

  6. Remove these directories (if present) with Windows Explorer:

    c:\documents and settings\all users.windows\start menu\programs\commonname
    profilepath+\application data\commonname
    programfilesdir+\commonname

  7. After following the instructions above, you will still need to restore your original settings and prevent this from happening again. Here's how.
  8. Sponsored Links:

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